Privacy Policy
Last updated: January 2025
1. Who We Are
Thorioum ("we", "us", "our") is a technology services company registered in England and Wales. Our website address is: https://thorioum.co.uk. You can contact us at: enquiries@thorioum.co.uk.
2. What Data We Collect
We collect the following personal data when you interact with our website:
- Contact form submissions: name, email address, phone number, company name, and message content
- Newsletter sign-ups: email address
- Analytics data: anonymised usage data including pages visited, time on site, and device type
- Cookies: see our cookie policy below
3. How We Use Your Data
We use your personal data to:
- Respond to enquiries and provide the services you've requested
- Send you information about services you've opted in to receive
- Improve our website and service offering
- Comply with our legal obligations
We will never sell your personal data to third parties or use it for purposes other than those listed above without your explicit consent.
4. Legal Basis for Processing
We process your data on the following legal bases:
- Consent: where you have given explicit consent (e.g. newsletter sign-ups)
- Legitimate interests: responding to business enquiries
- Legal obligation: where required by law
5. Data Retention
We retain personal data for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is typically retained for 2 years. You may request deletion at any time.
6. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us at enquiries@thorioum.co.uk.
7. Cookies
Our website uses essential cookies to function correctly and optional analytics cookies to understand how visitors use our site. You can control cookie settings in your browser.
8. Third-Party Services
We use the following third-party services which may process your data:
- Formspree: contact form processing
- Google Analytics: website analytics (anonymised)
9. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes by updating the date at the top of this page.
10. Contact
If you have questions about this policy or wish to exercise your rights, contact us at enquiries@thorioum.co.uk.
If you are unhappy with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.